Legal
We stand behind every product we send your way.
Updated: November 5, 2025
Your satisfaction is our priority. If something isn't right, we're here to make it better. Please review the conditions below to understand how we handle returns and refunds.
If your product arrives damaged or is incorrect, contact us within 48 hours of delivery with clear photos of the item and packaging. Eligible claims will be reviewed and processed promptly. We take full responsibility for errors on our end.
Need help with a return?
Email us within 48 hours of delivery and we'll sort it out.
Email help@posya.in